Terms of Service

Welcome to Heart2Heart! By visiting or purchasing from our store, you agree to the following terms and conditions. Please read them carefully.

1. Overview

Heart2Heart operates this online store. The terms "we", "us", and "our" refer to Heart2Heart. By using our site, you agree to these Terms of Service and our Privacy Policy.

2. Our Products

All Heart2Heart products are made to order through our print-on-demand partners. Colours and product appearance may vary slightly from screen representations due to device settings. We reserve the right to discontinue any product at any time.

3. Orders

When you place an order, you are making an offer to purchase. Your order is not accepted until we confirm it. We reserve the right to decline any order. Please review your order carefully before submitting, as cancellations may not be possible once production has begun.

4. Prices and Payment

All prices are in Australian Dollars (AUD) unless otherwise stated. Prices are subject to change without notice. You agree to provide accurate payment information for all purchases.

5. Shipping and Delivery

Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs, or events outside our control. Please refer to our Shipping Policy for full details.

6. Returns and Refunds

As our products are custom-made, we do not accept returns for change of mind. Please refer to our Refund Policy for full details on damaged or defective items.

7. Intellectual Property

All content on this site, including designs, images, and text, is owned by Heart2Heart or its licensors and is protected by copyright law. You may not reproduce or use our content without prior written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Heart2Heart is not liable for any indirect, incidental, or consequential damages arising from your use of our store or products.

9. Governing Law

These Terms are governed by the laws of New South Wales, Australia.

10. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page. Continued use of our store constitutes acceptance of the updated Terms.