Shipping Policy

Shipping Policy

Thank you for shopping with Heart2Heart! As all of our products are made to order, please allow time for both production and delivery.

Processing Time

All orders are produced on demand and typically take 3–7 business days to be made before shipping.

Delivery Times

  • Australia: 5–10 business days after dispatch
  • International: 10–20 business days after dispatch

Delivery times are estimates and may vary due to carrier delays or customs processing.

Shipping Costs

Shipping costs are calculated at checkout based on your location and order size.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information so you can follow your order every step of the way.

Lost or Delayed Orders

If your order hasn't arrived within the estimated timeframe, please contact us at hi@heart2heartshop.com and we'll do our best to help.

Contact Us

For any shipping questions, reach out at hi@heart2heartshop.com. We're happy to help!